Move Forward Management Development Programme

Feed the growth of talent required for new hotels

Enable more career moves and promotions

Continue to see an improvement in colleague job satisfaction and commitment

Impact bottom line results

We designed and delivered a global Management Development Programme for Mandarin Oriental Hotel Group.

OBJECTIVES

The programme runs over a 12 month period supported by Leadership Coaching sessions.

200 Graduates from the programme

20% Promotions

70% Retention of Managers

Increase of Colleague Commitment Survey for those departments that had Move Forward delegates (Average increase score +2%)

Business results +8% profit in those departments that had Move Forward participants