Ursula has more than 25 years experience in developing and motivating individuals and companies to achieve successful results. Combining dynamism and passion, Ursula works with internationally respected organisations to help them align the development of their employees with their brand and strategic business objectives.
She has led multi-cultural teams and managed large-scale projects across Europe, Middle East, Africa and North America. Her breadth of knowledge of Human Resources and the international service industry make her well equipped to work with senior management to help them recognise and solve key business issues.
She has been recognised and won awards for her work with Maybourne Hotel Group, Mandarin Oriental Hotels and InterContinental Hotel Group from Personnel Today and World of Learning Awards.
Her main focus is to help organisations engage and develop their people so that they in turn deliver great customer service and achieve desired business results. Ursula is an experienced programme manager, designer, facilitator and presenter and has worked with clients such as Mandarin Oriental Hotel Group, Soho House & Co, British Airways, Cineworld, Picturehouse, D&D London, Maybourne Hotel Group, Morgans Hotel Group, Gleneagle Group Ireland, The Savoy London, Le Manoir aux Quat Saisons, The Lansdowne Club, PAUL UK.