Xiaolu is our Project Manager and has more than 9 years of HR experience in the hospitality industry, with a great passion for Learning and Development and Project Management.
Xiaolu’s colleagues would describe her as a reliable and trusted individual, who is friendly, fair, and driven for results.
Prior to becoming a freelance HR Consultant, Xiaolu was working as a stand-alone HR Manager for over 6 years at One Hyde Park, one of the most iconic luxury residences in the world. Xiaolu has also worked for the renowned Mandarin Oriental Hyde Park hotel for over 3 years, being involved in the opening of two high profile restaurants Bar Boulud and Dinner by Heston Blumenthal.
Xiaolu has experience in training design and delivery, project management, residences and restaurant opening, recruitment, HR policy and procedure, performance management, absence management, disciplinary and grievance, managing consultation and redundancy.
Her supportive style in L&D has encouraged colleagues to achieve their potential and succeed in their roles. Her collaborative PR approach has helped the company improve colleague engagement and employee retention each year.
Xiaolu is fluent in English, Mandarin and Cantonese. Apart from Mandarin Oriental, she has also worked with several other London five star hotels on Chinese projects such as Chinese Cultural Awareness Training, Chinese coaching sessions, and Business Chinese translation.